When we talk about operational excellence, we mean a set of principles which exalt continuous improvement and ways to find outstanding efficiency, greater agility and flexibility, enhanced visibility and intelligence with smarter collaboration. Shifting customer expectations, competitor activity and market volatility mean that it is difficult for manufacturers to achieve operational excellence and know where to invest to maximise the value of their operations. As a starting point, below are just a number of the key priorities for manufacturers looking to improve operational excellence:
- Increasing warehouse throughput with productivity and efficiency improvements
- Reducing costs without compromising quality
- Improving stock and picking accuracy
- Ensuring on-time, accurate delivery to customers
- Optimizing asset efficiency
There are a number of key driving forces behind the need for operational excellence. Customers increasingly expect high quality and accurate, faster delivery. Furthermore, there is a growing demand for highly individualized products, manufactured closer to the customer which requires efficient and agile operations.
Limited access to low cost skilled resources means that it is increasingly difficult to fill the growing skills gap. Attracting highly skilled talent is crucial for the longevity of manufacturing businesses. Today’s jobs and skills have been transformed by technology, and the industry continues to face the challenge of preparing its workforce to work with robots and advanced technologies.
Additionally, concerns surrounding climate change and waste reduction are challenging manufacturers to express a genuine commitment to sustainability by adapting their products and processes to ensure a more positive impact on the environment.