In the heavily-regulated finance department, there is little room for error. As a result, the quality of the data and insights derived from it is very high. But insights alone are not enough: they need to serve as input for the business strategy and must be broken down into concrete action plans at all levels of the organization. The result is strategy-oriented behavior and better outcomes.
But how can you change employee behavior across the organization? Involve everybody. Imagine a company with a large number of clients. With the right tools, the finance department can determine which clients create value for the business, and which ones actually destroy it (due to a too-high cost-to-serve