Will GDPR change the face of marketing and kill 10 years of customer relationship management ‘best practice’, or is GDPR an opportunity to get closer to customers through trust, respect and empowerment?

Come and hear what the experts say at this enlightening seminar where Ian West of GDPR Institut,
and Filip Borloo of Delaware Consulting, will outline what you must do and how to approach it.

Simon Depuydt will also show how SAP Hybris is approaching one area of the legislation, customer data choice.

The presenters will be joined by Georgina Graham, of leading law firm Osborne Clarke, and Benedict Nelson, of SAP Hybris, for a panel Q&A.

This event will take place at OXO2 on Wednesday November 15th 2017 from 8:30am.
Places are free but limited, so register early to avoid disappointment!

Breakfast seminar overview

With organisations waking up to "What GDPR is" and "Why GDPR is important", the challenge many now face is "How to become GDPR Compliant” (Ian West, GDPR Institut)

Ian, a renowned speaker on GDPR, will focus on "How" organisations can resolve their GDPR challenge and maximise the opportunity GDPR presents, with a series of pragmatic examples for every corporate function across businesses in every industry sector.

Approaching the technical aspects of GDPR without bankrupting your company (
Filip Borloo, Delaware Consulting)

Filip will present an approach that will take your company from assessing GDPR risk and opportunity, to implementing a roadmap to compliance and benefits

Show me how it works (Simon Depuydt, Delaware Consulting)

Simon will walk you through a scenario of our customer self-service portal based on SAP Hybris


An opportunity to get first-hand practical guidance on GDPR from our guest panelists:


- Ian West, GDPR Institut
- Georgina Graham, Osborne Clarke
- Benedict Nelson, SAP Hybris
- Filip Borloo, Delaware Consulting
- Simon Depuydt, Delaware Consulting

Date: November 15th 2017 (8:30-10:00am)

Location: OXO2

Level 2, Oxo Tower Wharf, Bargehouse Street