Tackling challenges as collaborators
delaware has developed a unique template for SAP VIM, FAST-INVOICE, that unlocks rapid implementation, budget savings and easy configuration for many different types of companies. “But since ARaymond is keenly interested in improving every process to the max, we had plenty of discussions about how to make our standard solution even better,” explains Ruben.
Since the initial rollout in Germany, numerous improvements have been introduced to solve unique challenges in many different domains. “We started implementing the solution years ago, with new features and rollouts being added on a regular basis.”
“To give just one example, their team was running into import documentation issues when importing goods from non-EU countries,” says Hannes. “They needed a unique process to verify the data contained in these import documents and to ensure that the provider is legally compliant. It took some deep collaboration and open minds to develop this solution, which is currently being tested.”
“Collaboration is really a feature of the delaware-ARaymond relationship,” adds Ruben. “We do the technical work, but we think alongside each other to develop complete solutions that solve the needs of the business.”
“delaware consultants have very strong skillsets,” Ralf agrees. “The team is really extraordinary: because delaware experts both consult and develop, they are present on both sides of the project, which speeds up communication and accelerates implementation times.”