Digital workplace

Unlock knowledge. Empower your digital workplace.

In many organizations, knowledge is everywhere, but it's hard to find. Employees waste time searching across systems, recreating content, or relying on outdated information. A well-structured digital workplace changes that.

By organizing your content, aligning your tools, and applying smart governance, you create a digital environment where people can work efficiently, collaborate securely, and access the knowledge they need - when they need it.

Inconsistent use of tools

Teams use Microsoft 365 differently, creating confusion and inefficiency.

Outdated, duplicate, or scattered knowledge

Employees can’t find what they need, when they need it when there is no clear ownership or lifecycle management.

Lack of governance

No rules for naming, permissions, or external sharing clutters systems and slows down work.

AI readiness gaps

Content isn’t structured or tagged for Copilot or other AI tools, blocking AI initiatives and adoption.

Find your solution

We offer a modular set of solutions to help you build a digital workplace that is structured, secure, and ready for the future of work.

- Knowledge vision & roadmap
  Define a clear, organization-wide strategy for managing and unlocking knowledge.
- Microsoft 365 governance
  Set up naming conventions, permissions, lifecycle rules, and compliance standards for Teams, SharePoint, and OneDrive.
- Digital workplace assessment
  Audit your current environment and identify gaps in structure, usability, and findability.
- Intranet & internal communication (Microsoft SharePoint & Microsoft Viva)
  Build a central hub for news, policies, and resources - tailored to your teams.
- Workspaces in Microsoft Teams
  Enable secure, governed collaboration with structured Teams templates and lifecycle management.
- Who is Who
  Help employees find colleagues, skills, and expertise across the organization.
- Structured publishing
  Simplify the creation and management of structured, business-critical content.
- Enterprise & conversational search
  Improve findability with metadata, tagging, and AI-powered search experiences.
- Information architecture & metadata design
  Create a consistent structure that supports both users and AI tools like Copilot.
- Copilot adoption program
  Prepare your people and content for AI with governance, training, and change management.
- Copilot Agents
  Build custom AI agents to automate tasks and surface relevant knowledge.
- AI-ready content structuring
  Ensure your data is clean, compliant, and structured for AI integration.
- Move to Microsoft 365
  Migrate from legacy systems with a clear strategy, secure governance, and strong user adoption.
- Change & adoption support
  Support your teams with training, communication, and hands-on guidance to ensure lasting impact.

Microsoft Copilot

Microsoft Power Apps

Microsoft Power Automate

Microsoft Power BI

Microsoft Teams

Why it matters

A structured digital workplace helps you:

Save time by reducing information overload and duplication
Improve employee experience through intuitive, consistent tools
Support compliance and data security across the organization
Lay the foundation for AI tools such as Microsoft Copilot to deliver real value
Enable faster onboarding, smoother collaboration, and better decision-making

How CHU UCL Namur reinvented its internal communication

How UZ Gent improved communication and collaboration with a digital workplace

1. we assess

We start by mapping your current digital landscape. Where does knowledge live? How do people collaborate? What’s working and what’s not? Through audits and workshops, we uncover gaps, risks, and opportunities across your Microsoft 365 environment.

2. we roadmap

Together, we define a clear, practical strategy for your digital workplace:

A structured approach to OneDrive, Teams, and SharePoint
Governance rules for security, lifecycle, and compliance
A phased plan that balances quick wins with long-term value

3. we design & build

We organize and enrich your content with metadata and consistent architecture. We configure your environment using best practices - from Teams templates to SharePoint publishing hubs - to ensure smooth collaboration, strong findability, and AI-readiness.

4. we adopt & leverage

We support your teams with training sessions, change management, and governance alignment. We also prepare your content and users for Microsoft Copilot and other AI tools, so your digital workplace continues to evolve with your business.

Let's shape the future of work together

Whether you're just starting your employee experience journey or looking to take it to the next level, delaware is your trusted partner.

We combine strategic thinking with hands-on implementation to help you build a workplace where people and business can thrive.

let's get started

Key takeaways

What is a structured digital workplace and why does it matter?

A structured digital workplace helps organizations reduce inefficiencies, improve collaboration, and unlock the full value of Microsoft 365 and AI tools like Copilot. At delaware, we guide companies through strategy, governance, and adoption to build environments where knowledge is accessible, tools are aligned, and AI can thrive.

Common challenges we solve include inconsistent use of Microsoft 365, scattered or outdated knowledge, lack of governance, and poor AI readiness. Our modular solutions cover strategy, collaboration, findability, migration, and Copilot enablement.

Why choose delaware?

We combine audits, workshops, and hands-on implementation to help you build a digital workplace that supports compliance, improves employee experience, and prepares your business for the future of work.