Customer stories

Leading pharma company uses GenAI to boost its marketing efficiency

A leading pharmaceuticals company has set up a GenAI-based proof-of-concept to automate the creation of marketing materials. read more

Delaware's journey with SAP Business Technology Platform

As a global consultancy that helps our clients reach their full potential, we not only implement industry-leading technologies, but we depend on them, too! read more

Mediolanum: Investing in technology that delivers unmatched efficiency and scalability

Mediolanum wanted to adopt a reliable solution to support its rapid growth demands. With SAP S/4HANA Cloud, Public Edition, Mediolanum can scale its financial system with efficiency. read more

Recticel unrolls self-service portal for exceptional customer experiences

Discover how we helped Belgian insulation leader Recticel delight its customers and make their lives simpler with an SAP-driven online portal. read more

TOMRA Food cuts expense processing time and drives compliance with SAP Concur

Faster processing and reimbursement, lower costs and easy VAT compliance: explore how SAP Concur smoothens expense management at TOMRA Food. read more

Model takes Quality Management (QM) to the next level

The Model Group partnered with Delaware to implement a shared platform for all existing and new MES solutions across the organisation. read more

Helping Reconomy Group to 'Do More with Less' using Dynamics 365 and Power BI

Helping Reconomy Group to 'Do More with Less' using Dynamics 365 and Power BI to enhance sales efficiency and productivity read more

[VIDEO] Bonding on a global level: a new IT landscape for INEOS Aromatics and Acetyls

In 2021, multinational chemicals company INEOS acquired two new business units: Aromatics and Acetyls. To ensure smooth operations across multiple locations, an SAP carve-out and a new IT landscape were needed. The catch: it all had to be done in under 12 months. Brian Harley, who was head of IT at INEOS Aromatics at the time, shares his experiences during this challenging project. read more

Our daily bread: how La Lorraine Bakery Group uses IoT to grow sales

How La Lorraine Bakery Group developed a prediction model for the sales patterns in different locations, allowing stores to order the right amount of bread in order to avoid missed sales and decrease food waste. read more

Enabling JLL get closer to their customers with a ‘glocalised’ solution

Discover how Delaware and Microsoft Dynamics delivered a consistent, scalable solution across multiple international locations. read more

Helping AR Metallizing achieve sustainable growth through digital transformation

A solid digital strategy and Microsoft Dynamics’s ERP system ensured AR Metallizing will grow sustainably whilst creating more value for customers. read more

How three essential principles helped John Cockerill build a truly collaborative digital workplace

Innovation is in John Cockerill’s DNA. In order to successfully keep growing, they were going to need to fully draw on that resourcefulness – which is why they instructed us to help. read more

[Video] RFID helps Plastivaloire on its way towards Industry 4.0

RFID adds value and aids the transition towards Industry 4.0 at Plastivaloire. Here’s how. read more

PSS chooses for the next generation of performance

Over the past ten years Premium Sound Solutions (PSS) has been sold several times, which held back investment in an integrated ERP system. But now that the company is owned by an investor with a long-term vision and double digit growth figures are being achieved, PSS was able to look for a suitable partner to replace its outdated ERP solution. read more

Autoneum races towards its SAP goals with AMS

AMS enables businesses to be fast and flexible in their SAP ambitions. Race to the video and find out how! read more

Alliander Powers Ahead to Transfrom Procurement Processes

Greater Mobility, Smart Meters and Process Improvement read more

"Supporting world-class ways of working" - How GKN Aerospace rose to the challenge with SAP SuccessFactors

As one of the leading global aerospace components manufacturers, GKN Aerospace realised the importance of one global, world-class way of working. Discover how SAP SuccessFactors and delaware are helping GKN Aerospace achieve its vision as a great place to work. read more

Royal Boon Edam

Royal Boon Edam started out in 1873 as a carpentry factory and over the years has become the international market leader in the field of revolving doors and entrance systems. The company is active in more than fifty countries and today also provides smart access solutions that generate data for their customers. read more

AKKA Technologies: Harnessing the Cloud to Help Deliver Services to Clients More Efficiently

AKKA Technologies is a global consulting group that provides experts and professionals for management, project, engineering and research engagements, serving customers in industries as varied as aerospace and defence, automotive, life sciences and manufacturing. read more

Stahl’s invoicing process: from manual to smart with SAP Invoice Management

Stahl, a global player in the chemical industry from Waalwijk, supplies high-quality products to companies worldwide through its three brands: Stahl, PielColor and Picassian. From the upholstery in your car to the shoes on your feet and the bank notes in your wallet, chances are these products have been treated with a Stahl coating. This hidden champion is part and parcel of our everyday lives. read more

S/4HANA Public Cloud success story at Topcon Positioning Europe

Robert Schmitz, Project Manager Topcon Positioning Europe, describes the path they took to run S/4HANA Public Cloud as a 2-tier solution at multiple daughter companies read more

What has AB-InBev achieved with delaware?

With joint forces and cooperation, two companies have pursued the same goal and achieved... read more

Wienerberger accelerates its digital transformation to engage its customers

The construction sector is frequently ranked by analysts as one the of less digitalized industries. The leader in construction materials Wienerberger is determined to prove the contrary. read more

Ghent’s University Hospital can focus on the patient

A hospital is similar to a factory, except that it does not produce an actual product. Its core ‘raw material’ is human beings. read more

Real-time results for reporting at TCR

TCR is Europe’s leading provider of ground support equipment (GSE) services. read more

Optimized collaboration between 48 companies of the Schréder group

Schréder has placed its trust in delaware as a strategic partner for the implementation of a company-wide Enterprise Content Management solution. read more

SBS Belgium: a clearer view on advertising campaigns on TV

With the help of delaware BI experts, SBS implemented a new reporting tool based on the BI capabilities of Microsoft SQL Server. read more

Quick-Step: a solid base for future-proof customer engagement

Quick-Step decided they were ready for e-commerce. Buying a floor online or in a shop, should offer the same experience. Customers can now visualize floors in an interactive showroom and even share the room with their friends. read more

SNCB International: Disclosing moments on the go

Commuters experience moments every day while travelling with NMBS. With our online platform, travelers can book and consult their tickets in a user-friendly way. read more

Meat&More drives operational excellence

To manage its successful growth, the food processing company Meat&More needed an ERP system where automation, scalability and standardization would be key. read more

Ordering online at La Lorraine Bakery Group is a piece of cake!

La Lorraine Bakery Group is a well-known company, active in bakery and milling. Its bakery products are sold in most supermarkets in Belgium. read more

Continuous improvement and innovation at Joris Ide

Joris Ide and delaware both enjoy pushing the SAP boundaries. What started with an SAP ERP project has turned into an ongoing innovation challenge. read more

Two companies, one cultural fit: about our journey with INEOS

delaware is increasingly being considered as an enabler for business and organizational change within INEOS . And we’re happy to take up the role of the Sherpa: the company that guides the customer to the peak. read more

A solid strategy for security

On a strategic level, G4S found a solid sparring partner in delaware. Through a series of workshops and interviews, delaware supported G4S in building a strategic roadmap with clear priorities and milestones. read more

EMW Group (Earth Moving Worldwide): better equipped for the future

delaware is a partner of EMW, a world leader in the field of earthmoving projects. Through subsidiary companies in Qatar and Abu Dhabi, the group coordinates projects around the world specializing in large-scale earthmoving, rock excavation, shore protection, aggregate crushing and screening as well as ground improvement works. read more

De Watergroep: making reporting waterproof

When teaming up with delaware, De Watergroep set a clear goal: to make the organization future-proof by increasing business insights and improving the decision-making process through robust, central reporting. read more

Daikin: support for excellence

Daikin is a leading heating, air conditioning and refrigeration specialist for domestic, commercial and industrial applications, with activities in over 140 countries. read more

Brugle: enhancing customer experience

Instant access to information, from product specifics and marketing support tools, to orders and invoices. Bru’s Brugle platform – implemented and integrated by delaware – takes customer experience to the next level. read more

AVEVE: Customer first!

The expert advice and personal contact that customers were already used too from talking to the AVEVE advisors in the shops, have now become the standard for all channels! read more

Refurnishing the IT landscape at Associated Weavers

Broadloom carpeting is Associated Weaver’s expertise. Ours, in a sense, is delivering a broadloom IT landscape. With the right systems, tools and applications in place, companies can drive forward their operational excellence. read more

Allnex more agile thanks to ‘state of the art’ ERP

The global specialist in industrial coating resins has benefited from a major technical SAP upgrade to optimize a number of operational processes. A project run from Brussels from the beginning. read more

Nurturing a healthy partnership with Alpro

delaware’s close collaboration allows Alpro to optimize business insights and let their IT staff play a strategic business role. read more

SAP on Azure brings the best of both worlds to Renson

By implementing SAP in the Azure cloud, this Belgian industrial firm is able to reap the benefits of Microsoft tooling and high-impact SAP applications. read more

Novares chooses delaware to move its SAP to Microsoft Azure

Novares selected delaware to migrate its SAP system to Microsoft Azure in March 2020. read more

How Bekaert and robots (RPA) procure better together

Robotic process automation (RPA) helps Bekaert professionalize its procurement processes: while bots take care of the preparation and administration, buyers focus on their sourcing tasks. The result: global standardization, cost savings, efficiency gains and easy compliance. Discover the story. read more

Agristo’s move to S/4HANA – a complete business transformation

Innovation drives potato pioneer Agristo’s success in a competitive global market. Discover the company’s S/4HANA migration story and its inspiring outcomes. read more