SMART Customer Service
Designed for a wide range of businesses and industries aiming to enhance their customer support operations.
Revolutionising Sales, Customer Service, Marketing and Finance
Our newly launched SMART solution suits businesses of all sizes and meets the needs of various industries, providing an affordable entry to Dynamics 365. Encompassing fundamental features with the option for easy enhancements, it scales seamlessly with your business growth.
With Delaware's Sales, Customer Service and Marketing SMART offerings aligned with PROMAR Delivery Methodology, you can transform your business while ensuring best practices. Your digital transformation journey will include the following stages:
Requirements analysis and confirmation
Configuration
Deployment and testing
Early life support
Delaware's SMART offerings
SMART Sales
Suitable for businesses of any size, in any industry, looking to gain better control of their pipelines and forecasts.
Discover more
SMART Marketing
The perfect fit for businesses aiming to enhance their customer engagement through targeted marketing efforts.
Discover more
SMART Finance
Completely transform your finance and supply chain management operations in as little as six months! Delaware's SMART Finance project implementation, designed for small to medium-sized enterprises, offers an affordable gateway for businesses to access the world of Microsoft Dynamics 365.
With Delaware's PROMAR Delivery Methodology, we ensure Microsoft's best practices are stringently followed whilst delivering successful outcomes.
Our SMART Finance approach is delivered in four phases:
1. Initiate: Discovery workshops
2. Implement: Configuration and playbacks
3. Prepare: Training and testing
We offer fit-gap workshops, bespoke configurations, data migration support, implementation of your chosen application, and more.
Leverage these benefits to stay competitive and drive success:
Seamless integration: Effortlessly integrate with Power BI, Power Automate, and Power Apps to ensure a streamlined workflow.
Sales enhancement: Increase sales, nurture leads and manage pipelines effectively.
Enhancement of customer service: Centralise and access all customer data seamlessly and monitor key performance indicators using customisable dashboards.
Unlock customer insights: Automate personalised journeys, ensure GDPR compliance, enhance marketing ROI, and achieve a 360° customer view.
Start your SMART journey with Delaware
Don't miss the chance to revolutionise your business with Delaware's SMART solutions!
Contact us today to discover how we can help you unleash the power of innovative technology to stay ahead of the competition.
The future of your business starts here.
Related content
Delaware UK & Ireland announced as Portfolio FastTrack Partner
Delaware is engaged in the Portfolio Model with FastTrack for Dynamics 365, where our Center of Excellence receives FastTrack guidance and support for all our projects. We are committed to bringing the Success by Design Framework to all our Dynamics 365 Projects.read more
/AdobeStock_671300841-(1).webp?mode=autocrop&w=1000&h=750&attachmenthistoryguid=82777bae-5cd9-4506-820b-f798440cd469&v=&c=72a961a4a6ffa3fd2135889101ca48c9491348efa6d20e33a670a0065f564e41)
Elevate your customer service with Microsoft Dynamics 365 Customer Service and Delaware
Are you ready to transform your customer service experience? Then it's time to embrace Microsoft Dynamics 365 Customer Service! With Delaware's unique expertise and innovative solutions, you'll be on the path to delivering exceptional customer experiences. read more
Turbocharge your sales with Microsoft Dynamics 365 Sales and Delaware
Are you ready to take your sales game to the next level? Then it's time to embrace Microsoft Dynamics 365 Sales! With Delaware's unique expertise and innovative solutions, you'll be on the fast track to sales success. read more
