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Solutions for sales & marketing
Digital Marketing Strategy
We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect with your business.
Omnichannel Experience
With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help.
Accelerate Transform
Trigger continuous innovation in your company culture and deliver tangible success through lightweight experiments.
Customer Moments
Getting to know your customer better is a prerequisite for every successful digital transformation. Find out how customer moments contribute to creating effortless experiences.
Single Source of Truth
We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect.
Strategy & Insights
We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect.
enabling technologies
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we commitby aligning interactions design, event-based communication and customer data, businesses can innovate and focus on exactly the right moments in the customer journey and deliver an effortless experience
Meeting customers’ expectation in the digital age
Customers are increasingly empowered, and their expectations are continuously rising. More than ever, offering a unique and consistent user experience across multiple channels is paramount to building valuable customer relationships. Only truly customer-obsessed businesses stand a chance in an increasingly customer-centric world.
blog
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Tech Talks: GenAI in ERP
A recent coffee chat with a customer got me thinking - ERPs are powerful but often clunky and complex. Enter GenAI. When combined, they enhance each other’s strengths, making ERPs smarter, more intuitive, and proactive.Imagine an ERP that anticipates your needs, simplifies complex tasks, and fosters collaboration across teams. With GenAI, the learning curve fades, routine tasks are automated, and your team can focus on innovation. read more
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Unlocking Strategic Alignment through Integrated Planning: A Recap of Our BTP Exploration Workshop
In today’s fast-paced economy, strategic alignment across all departments is essential. Integrated planning is the key to achieving this, enabling businesses to crowdsource plans, make confident decisions, and succeed.At delaware we’re committed to helping you transform into an Intelligent Enterprise. To support this, we recently hosted a two-day workshop, “Becoming an Intelligent Enterprise with Data, Analytics, and Extended Planning,” in collaboration with SAP on July 29th and 30th, 2024.
read more
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How can we put generative AI to work? 5 use cases
We all know generative AI or genAI has far-reaching implications for arts and entertainment, and even in healthcare and education the impact is palpable. But what about day-to-day business challenges? Can this omnipresent technology really make life easier for you and your stakeholders, or is it all just marketing speak? Our in-house AI experts Sven Arnauts and Wouter Labeeuw discuss the challenges – and opportunities – of making genAI work for you and your organization. read more/AdobeStock_708496301-(2).webp?mode=autocrop&w=580&h=580&attachmenthistoryguid=d1ce2d09-478f-47fe-90fe-8db165dc115c&v=&c=359485f2d290e2ed8f9d6f3c0d0889cfc66cbd4c0caab6d4b37dd101dd2cc173)
GenAI in Finance: how to ensure governance and maximize returns
Driven by AI, finance departments are pivoting from traditional analysis to a more streamlined, automated approach that focuses on planning, risk management, and strategic decision-making. But that’s not the only way in which AI and genAI are changing work for finance teams. The CFO, together with the CIO, also plays a key role in AI selection, adoption, and governance. read more
