SAP Hybris

SAP Hybris solutions empower you to build stronger relationships with your customers by engaging them at every point in their journey with you.

delaware believes that any company involved in e-commerce needs an omnichannel solution to guide consumers along different touch points. Creating a seamless experience across all channels should be a priority in this day and age. Everything we do is focussed on optimizing the connect with the customer. We challenge and demystify customer journeys so we can determine the best strategy.

We dream, we challenge, we realize and we support this dream. As sherpas, we lift help our customers to a higher level of achievement, at a speed that delivers greatest benefit. SAP Hybris provides us with the platform to do this. 

Our team of SAP Hybris experts have outstanding B2B experience combined with excellent SAP ERP knowledge, enabling delaware to cover the full SAP Hybris portfolio including:

  • Commerce
  • Marketing
  • Cloud

We also have a team of digital strategists to enable end-to-end process guidance.

Tefal : An excellent Customer Experience.

In order to disclose moments for Tefal before, during and after the sale on the web and mobile platforms, delaware did not only use a graphic and ergonomic design but also integrated a webshop, using SAP Hybris technology. 

Omni-channel experience for Descours & Cabaud customers

Descours & Cabaud uses digital and printed catalogs to snap moments with their clients. They successfully closed the gap between on and offline.Being consistent throughout different channels is key to delivering excellent customer experience. In order to do so Descours & Cabaud is now able to communicate in a full omnichannel approach (e-commerce websites, electronic catalogs) and editorials (paper).